Privacy Policy & Terms of Use

1. Our details

This website is owned and operated by Defoort Consultant whose registered address is 70 Medomsley Road, Consett, County Durham, DH8 5HP.

2. Comments and feedback

We welcome your input on all aspects of the site. If you have any comments, feedback or complaints, please use the Contact Us form provided. You may not receive a personal reply as all comments will be read.

3. Privacy Policy Statement

The purpose of this statement is to explain how we use personal information that we may obtain about you when you register your details with us on this website.

You contact for all queries is Julie Defoort, Managing Director, Defoort Consultant.

Use of your Personal Information

In accordance with the General Data Protection Regulation 2018 we will only process personal data that is necessary, and we will do so lawfully as set out in article 6 of the GDPR:

contractual and commercial basis: the processing of your information is required for the design and delivery of our services to you and the associated financial transactions
promotional and educational basis: you have given us clear consent to process your data to fulfil our commitment to you in terms of keeping you informed of news of interest to you
technical and operational basis: we process your website usage data via a third-party analytical tool to be able to manage defoortconsultant.com more successfully
legal and compliance basis: we are obligated by UK or EU common law or statute to process to your data

When you register you will be asked to provide certain information such as your contact details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you and is solely for communication purposes.

Use of Third Parties for Data Processing

Below is the list of our current third-party technical partners who process data and/or contribute to data security:
- Google Analytics you can access their privacy and security statement here
- Microsoft Office you can access their privacy statement here
- Mailchimp you can access their GDPR and data processing statement here
- Capsule CRM you can access their privacy statement here

Disclosure of Your Information

We will not sell individual information to other organisations. We will act at all times as instructed by the Data Protection Act 1998 and General Data Protection Regulation 2018.

We will share your data with the following third party when undertaking our business activities:

Technical service providers who provide graphic design, new media, IT and system administration
Professional service providers including accountants, legal advisors, bankers, auditors and insurers
Government bodies and their appointed partners that require us to report business and commercial activities

You have the right to see personal data (as defined in the Data Protection Act) that we keep about you upon receipt of a written request, we may need to charge a small fee to recover the cost of extracting the data.

You have the right to opt-out of any promotional and educational communications at any time by clicking on ‘unsubscribe’ at the bottom of the email request removal or sending your request to contact@defoortconsultant.com

You have the right to request for your data and details to be removed from our system.

If you are concerned that any of the information we hold on you is incorrect please contact us.

Data Retention

We will only retain your personal data for as long as necessary to satisfy any commercial, promotional, legal, accounting, or reporting requirements.

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation.

Data Breach

In the rare event of a data breach, you will be notified within 72 hours to keep you up-to-date with the circumstances on how it has happened and what steps were taken to remedy and will be taken to prevent it from happening.

4. Access to and Modification of defoortconsultant.com

Defoort Consultant reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice to allow for repairs, maintenance, or the introduction of new facilities or services. We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. We will attempt to limit the frequency and duration of any such suspension or restriction.

5. Licence for website access

Defoort Consultant grants you a limited non-exclusive and non-transferable right and licence to access and make personal use of this website, provided that you do not (and do not allow any third party to) download (other than page caching) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicence, grant a security interest in or otherwise transfer any right in the Website. The foregoing is subject to applicable statute and other express law. You agree not to access the Service by any means other than through the interface that is provided by pascalfintoni.com for use in accessing the Service.

This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Defoort Consultant and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilising ‘Defoort Consultant’ or its trading. Any unauthorised use terminates the permission or license granted by Defoort Consultant.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the webpages of pascalfintoni.com as long as the link does not portray defoortconsultant.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logos or other proprietary graphic or trademark as part of the link without the express written consent of Defoort Consultant.

6. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Defoort Consultant, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

for fraudulent purposes, or in connection with a criminal offence or other unlawful activity.
to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”.

iii. to cause annoyance, inconvenience or needless anxiety.

7. Copyright and Database Rights

All content included on the website, such as text, graphics, logos, button icons, images, audio and video clips, digital downloads, data compilations, and software, is the property of Defoort Consultant or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Defoort Consultant and its content suppliers and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Defoort Consultant, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilise parts of the contents of the website without Defoort Consultant’s expressed permission. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Defoort Consultant’s expressed written consent. You also may not create and/or publish your own database that features substantial parts of this website without Defoort Consultant’s expressed written consent.

Defoort Consultant’s logos, designs and trade image may not be used in connection with any product or service that is not Defoort Consultant’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Defoort Consultant or its component parts. All other trademarks not owned by Defoort Consultant that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Defoort Consultant.

8. Other businesses

We provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse, the offerings of any of these businesses or individuals, or the content of their websites. Defoort Consultant does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions and you should carefully review their privacy statements and other conditions of use.

9. Electronic communications

When you visit defoortconsultant.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Our Internet mail servers are configured to prevent their use as open mail relays, and any attempt by non-authorised personnel to use such servers will be treated as misuse. Any suspected abusive email from a genuine or forged Defoort Consultant and defoortconsultant.com addresses should be reported to contact@defoortconsultant.com.

The practice of sending unsolicited bulk mail (“spam”) or e-mail floods (“mailbombing”) to Defoort Consultant and defoortconsultant.com addressees may be considered as an attempt to cause a denial of service, and as such will be considered as a serious security matter that may therefore be pursued with the postmaster of the originating address.

10. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

11. Events beyond our reasonable control

We will not be held responsible or liable if we cannot perform our obligations under his Agreement because of circumstances beyond our reasonable control such as technical failure, severe weather, fire or explosion, civil disorder, war, or military operations, natural or local emergency, anything done by government or other competent authority or industrial disputes of any kind. This condition does not affect your statutory rights.

12. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

13. Governing law and jurisdiction

This Agreement is governed by and construed in all respects in accordance with the laws of England and Wales and the parties agree to submit to the non-exclusive jurisdiction of the English courts as regards any claim or matter arising in relation to this Agreement.